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While 8×8 does well with the entry-level needs, RingCentral is the better option for more advanced business operations that need a scalable phone system for a reasonable cost. RingCentral can get slightly more cumbersome to operate at higher levels simply because it has many additional features and reports.īetween the two, you’ll need to determine your company’s needs before deciding. This lets you play around with navigating the integrations to see precisely how easy it is to use. We appreciate that both providers give you a free trial to see if the system and its platform work for your business. You can unlock up to 500 participants in higher tiers. On the other hand, 8×8 has video conferencing in its first tier, allowing 100 participants. But it does require a higher tier to unlock video conferencing and limits participation to 200.
RingCentral is highly regarded as one of the most comprehensive and reliable unified communications platforms for business. The difference will be the budget and what you need to unlock based on the tiers offered. We don’t think that you can go wrong with either 8×8 or RingCentral.
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